New Patients

Our friendly team look forward to welcoming you to the practice. We understand that visiting the dentist can be a daunting experience for many patients and that it is common for patients to describe themselves as being ’scared’ of the dentist, often as a result of negative experiences in the past. It is one of our core aims to turn this thought on its head and to try and make your visits something positive, something that dare we say you even look forward to!

Your First Visit

At your first visit your dentist will discuss any concerns you have or any dental anxieties so we can plan how best to make your dental care as comfortable as possible. We will then discuss and listen to any specific concerns you have with your teeth, your oral health or cosmetic concerns. A thorough oral health assessment will be carried out to include:

  • A screening of your oral soft tissues, including checking for signs of oral cancer
  • An assessment of the jaw joints and chewing muscles, if appropriate
  • A gentle examination of your teeth and existing fillings and crowns
  • A check of the gum health and the support of the teeth
  • Dental x-rays, if appropriate, to look for less obvious problems

We also sometimes will take close-up photographs or a digital scan of your teeth so we can show you your teeth in detail and keep your photographs electronically to monitor for changes over the years.

We hope to find that you have a nice healthy mouth. If we do find any problems we will go through the different options available to treat them and discuss the benefits, risks and costs of each option. We will make a recommendation on what treatment option is ideal and what we would do if we were in your shoes, however we respect our patients autonomy and will always support whichever treatment option you go for. Even if it is that is to have no treatment. You will be given a printed plan with the different treatment options, and time to consider them.

We believe that prevention is better than cure and it is considered best practice to have regular hygienist appointments for professional cleaning of soft and hardened plaque (tartar) and personalised feedback on how to care better for your teeth and gums at home. For information videos on how to prevent dental disease please click here.

Before you come for your appointment:

  • Please aim to arrive to your first appointment about 10 minutes early in order to be welcomed by our reception team and to fill out a medical and dental history form.
  • Whilst we always strive to see everyone at the planned appointment time, sometimes due to unforeseen treatment needs of a patient before you, you may be called in late. Please understand that it is possible for this to happen. If we are delayed we will aim to keep you notified and offer you a drink if there is time.
  • Let us know how we are doing – we like to hear your feedback so that we can do our best to make sure our patients feel well looked after, and so we can continue to improve the services we offer. There is an anonymous written feedback box at reception or alternatively email our practice manager: [email protected]. Also, we appreciate receiving reviews on Google and Facebook.

What is involved in a comprehensive dental exam?