Coronavirus Update

Update 3rd November 2020:

Although the country is entering a second national lockdown, Triangle Dental will remain open for full services using the same safety measures that we have had in place since June. Routine dental check-ups are important in the early recognition and treatment of disease. Dentists check for many diseases and conditions in the mouth, not just tooth decay. As for any disease, it is important that diseases of the mouth are spotted early and treated early in order for treatment to stand the best chance of being successful. It is for this reason that we encourage you to keep your dentist appointments and preventative hygienist appointments.

In dentistry, this lockdown is different to the last one as we understand more about Covid-19 and how it is spread, and how to prevent it from spreading. Rest assured that dental practices in the UK have some of the highest cross-infection measures in the world and there are no known cases of Covid-19 being spread at dental practices. The surgery is constantly being disinfected, distance is maintained, and we have the same level of PPE that front-line staff have in a hospital Covid ward.

However we realise that some patients may wish to postpone their dental care. Particularly if you are in a vulnerable group. We will fully support your decision to do this and if you would like to discuss this please give our reception team a call on 0118 942 7113.

Your patient guide to visiting the surgery

There have been quite a few changes to Triangle Dental in the way we are required to operate during the COVID-19 outbreak.

Please click here for a guide to our changes.

Enhanced PPE

Please be aware when visiting the surgery our staff will all be wearing protective equipment. To restrict movement in and out of the surgery, our door will remain locked. If you have an appointment, please ring the doorbell and a member of staff will speak to you over the intercom.

For some procedures, our dentists and nurses will be wearing large masks, gowns and protective visors. Please don’t worry when you see this, the same friendly team is still underneath.

COVID Charge

With the changes around the surgery and increased costs in acquiring essential equipment, we are required to implement a supplementary charge, in addition to our current fees. We hope for this to be temporary and for fees to be reduced or removed in the near future.

To protect our staff and patients from COVID:

  • Extra protective is required for each appointment
  • Longer appointment times are needed
  • Enhanced cleaning measures
  • Extractions fans have been integrated into the surgery to exchange the air
  • Protective time has been introduced after aerosol generating appointments to allow this aerosol to settle before cleaning.

The Fees are as below:

Non Aerosol Procedures (e.g. Examinations, Hygienist Hand scaling, sealants)Aerosol Generating Procedures (e.g. fillings, crowns, emergency appointments)
Private£10£35
Denplan Essentials10% off above fees10% off above fees
Denplan CareFreeFree
NHSFreeFree

 

Online Consultations

In addition to our face-to-face appointments, we are introducing online consultations with our dentists. This service will initially only be available for Denplan Care patients, and at a later date will be opened to our remaining patients. An online consultation would be suitable to discuss specific tooth problems and to form a treatment plan to resolve them.

Please call or email [email protected] if you would like a zoom consult with one of our clinicians (Denplan Care patients only).

Online Medical Forms

To avoid the need to handle paper medical forms in the surgery, we would like you to do your medical history form online. There will be a link to fill out your forms in your reminder email / text prior to your appointment.

To login to your portal, please enter your surname and date of birth. The date of birth should be entered in the following format (Month/DD/YYYY). For example if your date of birth is 1st January 1976, you should enter January 01 1976 into the relevant boxes.

Should you have any problems with this system, please contact our reception team.

We look forward to seeing you again at Triangle Dental

Yours Sincerely

Chris Read & Jon Cowie

Triangle Dental, 79 School Road, Reading, RG31 5AT

Tel: 0118 942 7113

Email: [email protected]

PLEASE NOTE – if you have any symptoms of Covid-19 or are living with anyone who has symptoms of the virus, please do not attend. Go to NHS 111 Online for advice.
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