Coronavirus Update

Dear Patient,

We are happy to announce that Triangle Dental has reopened.

We are currently focusing on patients who have been in pain or had problems over lockdown. If you were in the middle of treatment, or you had an appointment during lockdown, our reception team will be calling you to rebook your appointment.

Contacting the surgery

We are expecting a high call volume in the first few weeks with those wanting to book urgent appointments. Please bear with us whilst we answer calls or please email us at [email protected]

Your patient guide to visiting the surgery

There have been quite a few changes to Triangle Dental in the way we are required to operate during the COVID-19 outbreak. Please click here for a guide we have developed on the changes.

Enhanced PPE

Please be aware when visiting the surgery our staff will all be wearing protective equipment. To restrict movement in and out of the surgery, our door will remain locked. If you have an appointment, please ring the doorbell and a member of staff will speak to you over the intercom.

For some procedures, our dentists and nurses will be wearing large masks, gowns and protective visors. Please don’t worry when you see this, the same friendly team is still underneath.

COVID Charge

With the changes around the surgery and increased costs in acquiring essential equipment, we are required to implement a supplementary charge, in addition to our current fees. We hope for this to be temporary and for fees to be reduced or removed in the near future.

To protect our staff and patients from COVID:

  • Extra protective is required for each appointment
  • Longer appointment times are needed
  • Enhanced cleaning measures
  • Extractions fans have been integrated into the surgery to exchange the air
  • Protective time has been introduced after aerosol generating appointments to allow this aerosol to settle before cleaning.

The Fees are as below:

Non Aerosol Procedures (e.g. Examinations, Hygienist Hand scaling, sealants)Aerosol Generating Procedures (e.g. fillings, crowns, emergency appointments)
Private£10£35
Denplan Essentials10% off above fees*10% off above fees
Denplan CareFreeFree
NHSFreeFree

*Examinations and Hygiene visits are free

 

Online Consultations

In addition to our face-to-face appointments, we are introducing online consultations with our dentists. This service will initially only be available for Denplan Care patients, and at a later date will be opened to our remaining patients. An online consultation would be suitable to discuss specific tooth problems and to form a treatment plan to resolve them.

Please call or email [email protected] if you would like a zoom consult with one of our clinicians (Denplan Care patients only).

Online Medical Forms

To avoid the need to handle paper medical forms in the surgery, we would like you to do your medical history form online. There will be a link to fill out your forms in your reminder email / text prior to your appointment.

To login to your portal, please enter your surname and date of birth. The date of birth should be entered in the following format (Month/DD/YYYY). For example if your date of birth is 1st January 1976, you should enter January 01 1976 into the relevant boxes.

Should you have any problems with this system, please contact our reception team.

We look forward to seeing you again at Triangle Dental

Yours Sincerely

Chris Read & Jon Cowie

Triangle Dental, 79 School Road, Reading, RG31 5AT

Tel: 0118 942 7113

Email: [email protected]

PLEASE NOTE – if you have any symptoms of Covid-19 or are living with anyone who has symptoms of the virus, please do not attend. Go to NHS 111 Online for advice and only phone 111 if you have a dental emergency.
Dental Home Emergency Guide