FAQs Archive - Triangle Dental

Google Rating

4.9

Based on 104 reviews

Triangle Dental

4.9

Lynn P.

12:36 16 Jul 22

My husband has nothing but praise for Triangle Dental. Very professional and put him at ease. He was so nervous initially as he had to have quite a lot of work done. They put him at ease and he came away no longer in fear of dentists. He has special mention for Andrew and Tracey. Many thanks

Jane W.

10:52 20 Jun 22

Attending this practice is actually a pleasure - not something I ever thought I’d say! From the polite and friendly welcome at Reception, to the professionalism and skill of the dentist, dental nurses and hygienists, I have no hesitation in recommending Triangle Dental. I’m always impressed by the way in which my dentist communicates with me, explaining what she is doing and why, as well as what she finds out from her examination. In addition she always takes time to engage on a personal level, which is an important human connection for everyone and would be particularly reassuring for anyone who felt anxious. I am completely confident that she only recommends interventions that are necessary. In practical terms, Triangle Dental seems to be organised very efficiently - for example, rooms are always clean and well presented and I am always seen on time. I am retired now, so Denplan payments are certainly an expense, but I consider it’s money well spent in exchange for excellent treatment.

Sue R.

14:05 10 Jun 22

Saw Sophie one of the Hygienists for the first time today. A very nice young lady, who put me at ease and did a very good job at cleaning my teeth. Very respectful and caring manner.

Jenny W.

20:44 19 May 22

Rachel A.

20:03 03 May 22

This has been my dentist for many years, always welcoming and friendly at every appointment. Both my children have been attending regular appointments since being six months old and genuinely have no fear of dentists. The transition through the childrens section to the 'proper' dentist chair (as I say to my boys) has been seemless. Highly recommend Triangle Dental.

Anne G.

18:24 30 Apr 22

Hard working, friendly, caring staff. Did everything possible to provide pandemic services. Covid protocols are routinely applied and emergency treatment has always been quickly accessible. Cosmetic whitening treatment also highly recommended, using the Enlighten system. My children and I have been registered with this practice since my boys were cutting their first teeth. Their child services are excellent and have advised and guided them through brushing, losing teeth and orthodontic referrals.

Jake B.

16:42 29 Apr 22

Friendly and helpful reception team and my dentist Donna is always great and offers great advice.

Stuart D.

09:21 29 Apr 22

I always find Chris and his team to be very professional, caring and efficient. The efforts they are making to catch up with the backlog of appointments which lockdown has created is self evident and appreciated.

Eric P.

15:29 28 Apr 22

I've going here for years, and they are by far the best dental surgery I've ever been to. All of the dentists, hygienists and reception staff are always friendly and cheerful, and they all do their best to ease my worries (the dentist never was my favourite place!)

Jane D.

13:57 28 Apr 22

If you are a nervous patient, I was, please join Triangle Dental.Donna my dentist,over the years has been caring, gentle,patient,and managed amazingly to break down my irrational fear of anything dental.She has a calm ,capable aura,and she listens.She explains everything and is extremely professional. The whole experience has transformed my dental visits.Thank you Donna.Thank you Triangle Dental.

Lesley W.

20:15 13 Apr 22

I recently had an extraction for a very sensitive cracked tooth. It was extremely difficult to remove, took 1 hour and broke 2 drills. My dentist Jazz and nurse Zoe were extremely professional, caring and made sure the whole time that I was not in any pain or discomfort. This could have been a very traumatic experience if I had not recieved such professional care. I cannot recommend Jazz and the rest of the team enough and thank them for all their help at the time and for the aftercare which I have recieved.

Wendy R.

12:35 10 Apr 22

Lovely friendly team, clean and welcoming environment which puts you at ease. A very pleasant experience. Highly recommend.

Mark A.

07:31 09 Apr 22

John D.

21:17 08 Apr 22

Jan T

14:21 08 Apr 22

I’ve been using The Triangle Dental Practice for over 30 years. It’s excellent. Staff are all friendly, caring and professional and my mouth / teeth get looked after well.

Ian C.

10:53 08 Apr 22

Having not had the experience of Sophie the Hygienist, i was made up with professionalism and manner that she had......I will definitely be back in 6 months to see her......Many thanks to the whole team..Regards, Ian Clubley...

23:04 06 Apr 22

18:44 06 Apr 22

17:09 06 Apr 22

16:15 05 Apr 22

I have been a customer of this practice for years and it is always friendly and flexible when booking appointments. My daughter also had her NhS care here

Peter H.

19:17 04 Apr 22

Very professional service.Reception staff always very helpful.Great dentists and hygienists.

Georgina C.

09:28 03 Apr 22

Sarah D.

12:52 02 Apr 22

Can’t fault this practice, always helpful, efficient and friendly. My dentist is lovely too, and is great with my girls.. no fear of going to the dentist now..

Sheila J.

15:15 31 Mar 22

5 Star & First Class Service!I have been with Triangle Dental Surgery for well over 30 years, on Denplan. The receptionists are always welcoming and friendly, and my dentist, Donna, always explains each and every procedure step-by-step, and I have complete trust in her. I look forward to my 3 monthly hygienist appointments too, and I know that my teeth and gums are in good hands. Triangle Dental runs an efficient and highly professional practice. I would not hesitate to recommend them for your dentistry needs. Thank you Triangle Dental!

Paul W.

11:17 28 Mar 22

Adrian G.

15:15 25 Mar 22

Friendly and professional

Sarah B.

11:49 25 Mar 22

This is a wonderful dental practice with an excellent level of care from everyone involved, reception staff, hygienists and dentists.I've been coming here for more than twenty years with my children as well and have always had caring and expert treatment. There have been various changes over the years, but the quality has always remained at the highest. The kindness that is shown to patients as well as the consistency of care makes every visit as much a pleasure as a dentist's appointment can be! It's very clear that advances in dentistry become part of the treatment that we receive and you feel in safe hands knowing that the team are so knowledgeable. And always ready to explain and discuss.The staff at reception are also always really helpful if you have to make changes to your appointment and the system of sending text reminders of appointments is extremely helpful. I feel lucky to be a patient here.

Tracy C.

09:22 25 Mar 22

A very friendly and professional dental practice. The atmosphere is calm and welcoming.

Daniel J.

22:42 24 Mar 22

As a family we have attended the Triangle dental practice for a number of years and can not fault the service we have received. The staff are always polite and friendly, making you feel at ease at your appointment.

Alice J.

11:08 24 Mar 22

I am very grateful to be a patient at Triangle Dental. Jon Cowie is an excellent dentist and is very knowledgeable and my dental needs are looked after really well.

Clive P

07:50 24 Mar 22

Fantastic service all round 🙂 👍

Gabrielle B.

20:49 23 Mar 22

The staff are extremely friendly and make me feel welcome every time I step foot in the practice. Donna always makes me feel at ease and the reception team are always extremely helpful and make booking my next appointment hassle free.

Chloe W.

20:04 23 Mar 22

Very helpful staff, made me feel a lot calmer when I was worried about visiting the dentist

Lindsay B.

18:36 22 Mar 22

Just a lovely team - from receptionists to dentists. Always professional, always personable. Best tooth care in Tilehurst !

andrew B.

06:35 22 Mar 22

A brilliant service by all staff members.I had not been to the dentist for ten years and I was a bit nervous but Suzy my dentist my me very calm as she explained the what was going to be done when you walk into the reception your are welcomed with a friendly face by both receptionist and They very informative and explained very clearly which made me feel very calm.What a lovely team and can’t wait for my next appointment. Thank you

Nicola L.

16:40 21 Mar 22

I had a lovely welcome on my first visit by the friendly receptionists. Donna my dentist was very professional and explained every procedure carefully. Would highly recommend.

Teresa F.

07:46 19 Mar 22

Could not ask for a more caring and capable dentist than Donna. Takes the time to make you feel as relaxed and as comfortable as possible.Had treatment yesterday and I so appreciated her kind and thoughtful manner.

Pam M.

12:40 18 Mar 22

Hollie A.

20:13 16 Mar 22

One of the best experiences I have had at a Dentist Surgery! The receptionists were so helpful and made booking a new appointment so easy. Susie, my dentist, was so lovely and made me feel instantly at ease. My consultation and check-up was very thorough, and well explained throughout. Overall I felt very relaxed and am very happy I changed my surgery!

bridget G.

13:36 08 Mar 22

Excellent experience at Triangle Dental today. Thanks to Jaz for pain free dentistry and explaining the procedure throughout and thanks to Zoe for excellent chairside assistance. The reception staff were great as always. As an ex member of staff I can say it was different being the customer but I would highly recommend this team.

Carl C.

13:14 07 Mar 22

Perfectly N.

16:42 03 Mar 22

Lovely calm caring help from Katie. So pleasant and reassuring

Roger C.

11:47 02 Mar 22

Today’s experience at the Triangle Dentist was a non anxious appointment. I felt at ease thanks to the reception staff, and was professionally looked after by Donna and her nurse, also Heather my hygienist looked after me very well too.Roger Cook

Jack S.

10:57 02 Mar 22

Kind, thoughtful and caring and thorough.Thank you.

Keith T.

18:36 01 Mar 22

Excellent,professional service.

Anne L.

15:35 01 Mar 22

Friendly and efficient. Always a pleasure to see Suzie who is so welcoming and reassuring. Good advice from Heather too.

john A.

14:14 01 Mar 22

Lisa K.

08:09 01 Mar 22

What an amazing experience.I have been with the same dentist for years and felt very apprehensive about changing.The practice staff were very welcoming, helpful and friendly.The dentist was very thorough and explained everything in detail.Highly recommend Triangle Dental Practice.

Anne E.

16:10 28 Feb 22

Austin M.

12:58 26 Feb 22

Heather is my hygienist and she makes my visits easy for me. As someone who doesn't particularly like the idea of going to the dentist this is much appreciated. Heather explains everything clearly to me and provides good instruction. Can't speak highly enough of her. Thanks Heather.

Matt B.

18:29 24 Feb 22

Nigel C.

16:01 23 Feb 22

Always a great experience, very professional and friendly throughout the dentist surgery.

Mark S.

12:58 23 Feb 22

Jo Shepherd (.

22:05 22 Feb 22

So very pleased I changed to this dental practice a few years ago. It has made such a difference.The reception staff are very friendly and helpful and very understanding when I had to change appointments last minute.My dentist is extremely knowledgeable with the latest techniques and technology. I had my teeth scanned!!! Who knew this was a thing? It was so clever and a lot easier than having a mouth full of goo to get an impression.My hygienist is very lovely too. She does a fabulousthorough job, although I don't give her much to do.Finally I must not forget all of the dental nurses who do a most Stirling job of looking after me whilst my dentist works his magic. He could not do it without you.

Georgia F.

20:00 22 Feb 22

Great dentist

Paula C.

19:45 21 Feb 22

They are fabulous. Helpful and kind. They really looked after my son. He loves to go to the dentist even when he was having orthodontic extractions. Great team.

Emily B.

18:50 21 Feb 22

Always a brilliant experience at triangle dental with Suzie Boulos. Suzie is amazing at what she does & the whole dentist has a calming feel to it. I would recommend triangle dental to anyone always perfect service.

Enoch A.

16:57 21 Feb 22

I bit my tongue really badly a short while ago and after having an emergency appointment arranged, Susie stitched me up and it’s healed beautifully, good as new. Her advice on looking after it while it was healing and giving me a good timeline to focus on was brilliant. Couldn’t have asked for more or a better experience 👍🏻

Abbie C.

14:46 21 Feb 22

Fabulous service and a great friendly team x

Goorney

15:32 05 Feb 22

Needed to see a dentist at short notice due to toothache. Triangle Dental practice were able to give me an emergency appointment. I was feeling quite nervous however the dentist and his assistant were exceptionally professional dealing with the problem tooth. It was such a relief, I would definitely return again. Thank you ever so much.

Martin C

12:58 17 Dec 21

Jo C.

21:34 16 Dec 21

Always a great experience going to Triangle Dental - everyone is really friendly, the practice is really clean and the service is excellent. Suzie is excellent when it comes to treatments, she has taken two wisdom teeth out for me and, as far as having your wisdom teeth out goes, it was a stress-free and expertly done procedure. She answers all my questions to make sure I’m at ease, is really helpful and provided wonderful aftercare too. She has also worked on straightening my teeth, and her high standards mean the results are excellent. She is great with tiny patients too - my three year old son is happy to come and have his teeth inspected by Suzie! 😀

Ben D.

20:25 15 Dec 21

Excellent treatment (filled a gap and a couple of small cavities) thorough, great attention to detail, completely painless, caring, brilliant bed side manner, inexpensive and perfect results. Strongly recommend to everyone.

melanie P.

19:23 10 Dec 21

Many thanks to Jaz and Zoe for making my son feel comfortable and at ease when he was getting two teeth taken out yesterday. Highly recommend this dental practice .

Sam K.

13:55 22 Oct 21

Clean and tidy dental surgery! great reception staff Thanks for the excellent treatment my 7 year old received at triangle dental doctor Chris is very professional and great with children , put him at ease during first tooth extraction .highly recommend

jeanette B.

08:45 02 Sep 21

I have needed emergency treatment for a very painful tooth this week and from the moment I contacted the receptionist to when Jaz and Zoe extracted the tooth I had first class service. Thank you

Helle W.

14:37 24 Aug 21

Just had an extraction. Jaz and Zoe were fantastic at making me at ease.

Keyaan G.

01:54 18 Aug 21

Good dentists.

Chelsea S.

19:11 07 May 21

Really good experience ,friendly staff and great serviceWould definitely recommend

Christine E.

18:04 30 Apr 21

I feel, that going to the dentist is a necessary evil. Not the best activity but sensible to do it regularly. Tilehurst Triangle Dentist practice were recommended to me. I have gone there for approximately twelve years now. The reception staff are welcoming and efficient. My previous dentist Brian and now Suzie, have been caring and excellent practioners. Procedures explained thoroughly. Friendly but professional, at all times. Recently I have had a crown appointment, I was dreading it. An hour in the chair, was no problem at all.I cannot recommend the practice, highly enough. And I was allowed to ask Alexa to play my favourite music!

Diana W.

10:01 11 Mar 21

I was very satisfied with my treatment for a dental implant everything went smoothly and the process was explained to me in detail. I have no complaints at all.

Loddon A.

15:54 01 Dec 20

I have been attending Triangle Dental for many years and have had many dental issues which have always been resolved in the best way possible and kept my extractions to a minimum despite getting older. I continue to be impressed with the level of service I receive from all the staff at every level especially during these difficult times when so much more is required in terms of equipment and commitment from all involved. I would highly recommend Triangle Dental because they continue to move with the times and provide excellent services and make going to the dentist something not to feared but undertaken knowing you are in the best possible hands..

Jackie P.

20:38 28 Oct 20

Been at this practise for many years and they are always so helpful and friendly.Had tooth out recently by Suzie and implant work by Aneel and they made me feel so at ease .Must mention receptionist and nurses too allBrilliant !!

Dave B.

17:39 26 Oct 20

Jaz Gulati was excellent, highly recommend. Friendly staff together with very competent service and care. During the check-up I was impressed that the general health of the teeth/mouth was explained in easy to understand terminology. It took a while to get an appointment, but I suppose being in demand is a sign of high standards. 10/10, thank you.

Simran G

21:19 27 Sep 20

Last month I had my Tooth extracted by Dr Jaz Gulati - He was AMAZING! I was extremely surprised because of how smooth the procedure went. I felt no pain and he ensured I was comfortable throughout. Before having the procedure done I was very nervous but he was so attentive and professional that I actually enjoyed the whole process. Highly recommended!

Pam D.

15:57 25 Sep 20

I recently transferred to Jon Cowie after Giles Derry retired after being my dentist for about 34 years. My first experience was a check up arranged very quickly after Lockdown was eased, and the replacement of a broken crown. The replacement crown is just fabulous and very good value for money. Jon also asked me if I had any other concerns. I told him my front teeth were becoming transparent - because of an acoustic neuroma in 1984, one side of my mouth is numb and I cannot use it for eating! I was afraid of one of them snapping off. I didn't know what to expect from his recommended treatment but I was amazed by the result. The teeth were built up and felt smooth and reassuringly solid. I can't thank Jon enough for what he has done - it is way better than I ever imagined. I was also very impressed by the Covid19 saftety measures introduced by the Triangle Dental practice. Thank you Jon!

Elena E.

18:03 11 Sep 20

Quick response on the issue I encounter.

Tom S.

18:42 28 Aug 20

TDP has brilliantly adapted it’s premises to the challenges facing society. From booking, to pre screening, to arrival, to waiting, to departing; everything is orchestrated very well.At no time did I feel that the team didn’t have mine and their safety under control.Fear not about visiting the premises.Well done TDP team.

Danyelle T.

07:20 21 Aug 20

I am terrified of the dentist but Triangle are so efficient, caring and sensitive to patients needs that I attend regularly. Recently I have needed treatment and Suzie and the team talk it all through with you and make you feel you are getting the best care.She remembers things about you and your family and even asks after the others.Even when giving and injection she does it with smile and reassuring pat on the arm.Can or recommend Triangle and Suzie enough.

Adam W.

11:29 16 Aug 20

Great welcoming admin team, equally friendly experienced & profesional HCP's who deliver high quality service.HCP's provide great communication while delivering treatment helping to put those who may be anxious about treatment at ease.Additional measures in place for covid may be visually dramatic but provide reasurance that patient safety is at the forefront of service delivery.Cost of private treatment may be prohibatory for some as it is definatley on the more expensive side. However for the price it is disapointing that automatic systems and procedures lead to multiple contacts (email/text/phone) on the lead up to appointments.Parking is limited and not directly next to the practice.

Jake S.

09:32 03 Aug 20

Great experience and results from Jon and team at triangle dental. Was hesitant with Invisalign at first but very happy I went through with it

Trudie M.

23:48 01 Aug 20

I’ve been coming to Tilehurst Dental Practice for almost 30 years. Even though I now have a 25 mile round trip they are worth it. I am very scared and anxious but they always put me at ease. Susan the hygienist is excellent, every dentist I have seen has been brilliant, and the receptionist from the time you enter are so friendly and professional. I would never go anywhere else.

Carolyn M.

12:12 30 Jul 20

Thankyou for the excellent treatment I received today from Jon and Charlie. Jon took time to explain the procedure and I was put at ease in a friendly environment. The new measures that have been put in place at the practice amid the pandemic reassured me and the staff at reception were very professional and helpful.

Bob L.

12:25 29 Jul 20

Wow - dentistry has entered the 21st century - Jaz is so friendly and professional, also the latest technology is amazing. However, it is still the dentist! I think Jaz can break down years of dental dread learnt over years of bad experiences. What a nice man.

Geraldine W.

14:49 28 Jul 20

This practice has put my mind completely at ease about visiting the dentist in this time of coronavirus. I felt safe with all the procedures they had put in place for the well being and social distancing of the patients. The staff are always unfailingly pleasant and helpful.

Raluca M.

18:32 09 Jul 20

Every time I visited the practice, for my daughter's check up or for myself, I found highly professional staff, with a strong focus on patient's care and well-being. Every time, we were provided with valuable explanations, in order to make best informed decisions. I visited the practice today, for a check up, and the measures put in place, along with the staff's professional attitude, reassured me and made me feel safe and very well taken care of.

Julie T.

15:37 25 Feb 20

Triangle Dental is first class. Being a nervous patient especially when it comes to fillings, well mostly the injections (caused by childhood dentist experiences) I was not looking forward to my last appointment which was for a filling. To be honest I don’t know why I was so worried; my dentist Suzie put me at my ease straight away and talked me through every step of the procedure which was quite painless. I have been with this practice for many years and I have always found all the staff to be very welcoming and extremely professional in everything they do and would highly recommend this practice.

John C.

18:01 19 Feb 20

I've been a patient at this practice for almost 20 years and since the day I joined, I've found the staff to be welcoming and extremely professional in every way. On my most recent visit, the treatment provided was pain free, excellent and resolved the issues I'd had.

RISH

13:40 12 Feb 20

I had Invisalign done by Dr Cowie. He was brilliant throughout and I could not be happier with the results. He was very knowledgable and professional. People often comment on how nice my teeth look and it is all thanks to Dr Cowie and the team at Triangle Dental surgery. I would thoroughly recommend paying them a visit if you need dental treatment!

Eilish B.

19:18 10 Jan 20

I have just visited this dental surgery and they were brilliant! I went in with so much pain and anxiety and left pain free and so happy! I have had an awful experience with a dentist in Basingstoke and have been left in pain since October with my tooth. However, I phoned Triangle Dental today and they saw me within the hour and removed my tooth, which I have needed doing since October!I felt reassured and comfortable throughout my whole experience. I highly recommend Triangle Dental to everyone, especially if dentist trips make you nervous!

Chris J.

17:49 03 Dec 19

Triangle Dental Surgery is fab - they ALWAYS fit you in if you need them and never make you feel a burden. Our new dentist Suzy is lovely and welcoming and always puts me at ease - even the kids love going to the dentist to see her now! And Bridget the hygienist is great too - very gentle and reassuring (I'm a worrier ) but she's never hurt my teeth or gums! Can't recommend these guys enough! Arabella Jones

Barbara R.

20:19 11 Sep 19

Excellent – All the staff were so welcoming and pleasant. Jon made me feel at ease and then proceeded to remodel a cracked tooth which had troubled me for years in such a gentle and professional way that I hardly felt a thing! Looking forward to my next painless experience at Triangle.

Jackie F

19:14 04 Aug 19

Just finished my Invisalign treatment at Triangle Dental and am over the moon with the results!Jon explained the whole process fully, which made it easy for me to make my decision to go for it. Nine months of treatment followed (my teeth WERE extremely wonky) and the end results are amazing (loads of compliments to date!).I actually cannot recommend Jon enough - he is a perfectionist - and the nicest dentist I have ever met!If you’re thinking about having your teeth straightened go see Jon, you won’t regret it!!!

Barry M.

20:53 10 Jun 19

Fantastic dentist surgery which both myself and my 2 year old daughter use. See Giles and Bridget. Highly recommended.

Sarah B.

16:20 09 Jun 19

I needed 2 fillings which initially was something I found daunting. Especially the anaesthetic injection. The injection didn’t hurt at all, I didn’t even realise it had been done as the dentist was so gentle and used a numbing gel. Both fillings were done to such a high quality you can’t even tell I have a filling - they look exactly like my real teeth. Jon my dentist, his nurse and all the staff are so professional, attentive and caring that I wouldn’t hesitate to recommend this fantastic surgery.

Lucy S.

07:25 05 Jun 19

I had my teeth straigtened, whitened and a filling for my front tooth that had been worn down/discoloured. I would definitely recommend Triangle dental, as they are always friendly, make you feel welcome, comfortable and provide a great service! I’ve got so many compliments about my teeth since finishing my treatment, and I now feel like I have perfect teeth - I can’t stop smiling!

Susan F.

20:09 19 Oct 18

Brian Holmes has been my dentist for over fifteen years. I have such faith in him that I travel from Gloucestershire to have my teeth looked after by him.All staff at 'The Triangle' are friendly and helpful. The building is a comfortable place to be, clean and fresh but with a relaxed atmosphere. It is worthy of the five star rating.

nigel T.

12:18 13 Aug 18

Over the course of my life I have had many root fillings, crowns and extractions, and after a recent disastrous extraction experience at a different surgery which left me with a damaged tooth causing a huge amount of pain, I visited Triangle Dental for remedial work. I can only say that the treatment I received from Triangle Dental was outstanding. I only had a standard appointment, but they spent nearly 2 hours sorting me out. I am so grateful to them, and having spent many an hour in the dentist chair over the years, I can honestly say this is the best care I have ever experienced. I'm looking forward to visiting on a regular basis - looking forward to going to the dentist?????? That's a first! Thank you Triangle, superb!

Jo B.

18:01 20 Jun 18

Superb service

Liv S.

18:08 07 May 18

I've been a patient at the practice since I cut my first teeth and have always had a really positive experience! I'm a nervous patient and saw Giles up until last year and he has always been fantastic at putting me at ease. He explains everything he is about to do before he does it - he extracted two teeth when I was a child and it was not traumatic at all! I work long hours so I recently changed dentists to Jon which I was a bit apprehensive about but I am just as happy with him. I had a check up with him recently and we discussed the possibility of doing some cosmetic work which I am really excited about. I would highly recommend Triangle for the friendly staff and you don't get the feeling they are "ripping you off" as you do with some dentists.

Ken N.

07:42 19 Apr 18

30 years as a patient and only praise. An efficient practice with prevention of issues being primary consideration but excellent fix capabilities should they be required.

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